Jeff is responsible for the overall management and direction of All City Towing. This includes customer service initiatives, legal and claims management, public policy/governmental affairs, partnership development and strategic planning. Jeff has been with All City Towing since 2007. Prior to joining All City Towing, he spent 13 years within the insurance industry with a focus on claims resolution, negotiation, and litigation. Jeff received his BA in American Studies as well as a double minor in History and Business from Providence College. Jeff possesses TRAA and TIM certifications. He dedicates his time to various charitable organizations throughout the Valley, is a member of the East Valley Partnership (serving as a member of the Government Affairs & Transportation Committees) and is a former board member of the Phoenix Parks Foundation. Currently, Jeff is the Regional Director of the Arizona Professional Towing & Recovery Association, Arizona’s largest towing association.
Chad is responsible for the Finance and Accounting functions and for the direct oversight of the Human Resources Department at All City Towing. Chad graduated from Arizona State University with a BA in Accounting. Upon graduation, Chad spent 5 years in public accounting working in the audit practice of Coopers & Lybrand. Prior to joining All City Towing in 2012, Chad spent more than 10 years in the Real Estate industry working for DMB as their Director of Finance & Accounting and Discovery Land Company as their Chief Financial Officer.
Ryan is responsible for Title 28 compliance as well as service delivery by all drivers – light/medium/heavy duty and private property impound. Additionally, he oversees our Dispatch/Call Center and provided support to our ongoing sales and marketing efforts. Ryan joined All City Towing in February, 2015. Prior to joining us, he worked in the rental car industry overseeing various programs from Fleet Distribution, Customer Service and Safety. Ryan also helped implement the Six Sigma/Lean program to provide a high quality product, more efficiently and at greater cost savings for the company. Ryan has a Bachelor of Science degree in Business Management from Arizona State University. He is TRAA and TIM certified and is also a certified TIM program instructor.
Philip Brown – Heavy Duty & Recovery Manager
Phil is responsible for the overall management of the Heavy Duty & Recovery Division, which includes the drivers, equipment and the Division’s regulatory compliance. Phil is a 2nd generation tower, who was raised in the towing and trucking industries. He possesses 35+ years of practical experience, including the management of companies with 100+ truck fleets. Phil recently joined All City after 15+ years of serving as General Manager of one of the largest towing and recovery providers on the East Coast. Phil is a graduate of Ft. Lauderdale Maritime Academy and is certified in all areas of recovery.
Michael Zananiri – Operations Manager
Mike is responsible for all storage sites and coordinating efforts between multiple departments to improve efficiency and maintain service levels. Additionally, Mike oversees all safety initiatives. Prior to joining All City Towing in 2017, Mike worked within the shipping & logistics industry. In his prior role, he ran safety programs; improved efficiencies while decreasing costs, implemented new process and procedures and created a safety-centric training program for all new couriers. Recently, Mike received his master’s degree in Emergency Management and Homeland Security from Arizona State University.